Terms & Conditions

Overview

Welcome to MOPHETH!

These Terms and Conditions (the “Terms”) govern your access to and use of the website
and mobile application operated by Mopheth Nigeria Ltd (the “Site”) and any content,
products, or services offered through the Site (collectively, the “Services”). Please read
these Terms and Conditions carefully before accessing or using our website. By accessing
or using the Services, you agree to be bound by these terms and conditions (“Terms and
Conditions”, “Terms”), including those additional terms and conditions and policies
referenced herein and/or available by hyperlink. If you disagree with these Terms, you are
not authorized to access or use the Services.
Our store is hosted on Shopify Inc., which provides us with an online e-commerce platform
for selling our products and services.

MOPHETH Terms
In addition to the Terms, the following terms and conditions apply to your use of the
Services as a store (online or app):
➢ Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and
agree to be bound by these Terms. You may not access or use our Services if you disagree
with these Terms.
➢ Eligibility
You must be at least 18 years of age to access or use our Services. By accessing or using our
Services, you represent and warrant that you are at least 18 years old and have the legal
capacity to enter these Terms.
➢ Account Registration
You may need to create an account to access certain features of our Services. You are
responsible for maintaining the confidentiality of your account credentials and all
activities under your account. You agree to provide accurate and complete information
during the registration process and to update such information as necessary to ensure its
accuracy.
➢ Orders and Payments
When you order through our Services, you are offering to purchase the products listed in
your order. We reserve the right to accept or decline your order at our sole discretion. If
we receive your order, you agree to pay the specified price for the products, including any
applicable taxes and shipping fees. Payment must be made using one of the available
payment methods.
➢ Shipping and Delivery
We will make a reasonable effort to ship your order within the specified timeframe.
However, we do not guarantee delivery dates and are not responsible for any delays or
damages caused by third-party shipping providers. The risk of loss and title for the
products passes to you upon our delivery to the carrier.
➢ Returns and Refunds
We strive to provide a satisfactory shopping experience. If you are unsatisfied with your
purchase, please review our Returns and Refunds policy, which outlines the process and
conditions for returning products and receiving refunds.
➢ Intellectual Property
All content and materials available on our Services, including but not limited to text,
graphics, logos, images, and software, are the property of MOPHETH or our licensors and
are protected by applicable intellectual property laws. You may not use, reproduce,
distribute, modify, or create derivative works of such content or materials without our
written consent.
➢ User Conduct
You agree to use our Services only for lawful purposes and in compliance with these Terms.
You shall not engage in any conduct that may be harmful, offensive, or disruptive to our
Services or other users. This includes but is not limited to transmitting any unlawful,
harassing defamatory, or obscene content.
➢ Privacy
We value your privacy. Please review our Privacy Policy to learn how we collect, use, and
disclose information about you.
➢ Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect,
incidental, consequential, or punitive damages arising out of or related to your use of our
Services, even if we have been advised of the possibility of such damages.
➢ Modifications to Terms
We reserve the right to modify or update these Terms at any time. The most current version
of the Terms will be posted on our website. Your continued use of our Services after any
modifications to these Terms constitutes your acceptance of such changes.

General Conditions: We reserve the right to refuse service to anyone for any reason.
The following general conditions apply to your use of the Services:
• The Services are provided “as is” and “as available.” We expressly disclaim all
warranties of any kind, whether express or implied, including but not limited to the
implied warranties of merchantability, fitness for a particular purpose, and non
infringement. We do not warrant the Services being uninterrupted, error-free, or
free of viruses or other harmful components. We do not warrant the results that may
be obtained from using the Services.
• We may terminate your access to the Services for any reason, at any time, with or
without notice. If we terminate your access, you will no longer be able to access the
Services or use any content or information that you have downloaded or otherwise
obtained through the Services.
• We may modify the Services at any time without notice.
• We may change these Terms anytime by posting the changes on the Site. Your
continued use of the Services after the changes have been posted constitutes your
acceptance of the changes.
• You are responsible for complying with all applicable laws and regulations when
using the Services.
• You understand that your content (not including credit card information) may be
transferred unencrypted and involve (a) transmissions over various networks and
(b) changes to conform and adapt to the technical requirements of connecting
networks or devices. Credit card information is always encrypted during transfer
over networks.
• You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the
service, use of the service, or access to the service or any contact on the website
through which the service is provided, without express written permission by us.
Accuracy, Completeness and Timeliness of Information
We offer no guarantees or assurances regarding the timeliness, accuracy, or completeness
of the information on the Site. The information on the website is offered solely for general
informational purposes and should not be used in place of consulting a professional.
However, we reserve the right to change the information on this site at any time and are
under no obligation to do so. You acknowledge that you must keep an eye on updates to
our website.

Modifications to The Service and Prices

We reserve the right to modify the Services, including but not limited to the prices of
products and services, at any time, for any reason, and without prior notice. We will use
reasonable efforts to notify you of any material changes to the Services, but you agree that
you will be responsible for reviewing the Services and these Terms regularly to stay
informed of any changes. Your continued use of the Services after any change constitutes
your acceptance.
If you do not agree to any change to the Services or these Terms, you may terminate your
account by contacting us at onlinestore@mophethgroup.com or call +2348081585229.

Products/Services Listings and Description

We strive to provide accurate and up-to-date product listings and descriptions on our
website. However, we do not warrant that the information provided is error-free, complete,
or current. Prices, availability, and other information may be subject to change without
notice. We reserve the right to discontinue any product at any time. We do not guarantee
that the quality of any products, services, information, or other material purchased or
obtained by you will meet your expectations or that any errors in the service will be
corrected.

Accuracy of Billing and Account Information

When you purchase the Services, you are responsible for providing accurate and complete
billing and account information. You agree to promptly update your account and other
information, including your email address, credit card numbers, and expiration dates, so
we can complete your transactions and contact you as needed. If your billing or account
information is inaccurate or incomplete, we may be unable to process your purchase or
may be required to cancel your order. For more details, please review our Returns/Refund
Policy.

Optional Tools

We may provide you with access to third-party tools through the Services. These third
party tools are provided “as is” and “as available” without any warranties, representations,
or conditions of any kind, either express or implied. We disclaim all warranties, express or
implied, in connection with the third-party tools, including but not limited to any
warranties of merchantability, fitness for a particular purpose, and non-infringement. We
shall have no liability whatsoever arising from or in connection with your use of optional
third-party tools.

Third-Party Links

The Services may contain links to third-party websites or services. These third-party
websites are not under our control, and we are not responsible for their content or privacy
practices. You agree to be solely responsible for your interaction with any third-party
website or service.

User Comments, Feedback, Complaints and Other Submissions

Any user comments, feedback, or other submissions that you provide to us through the
Services (collectively, “Submissions”) will be considered non-confidential and non
proprietary. We have the right to use, reproduce, modify, adapt, publish, translate, create
derivative works from, distribute, and display any Submissions in any media or format
worldwide. We also have the right to use the name you submit in connection with any
Submission. You waive all moral rights in your Submissions and agree that we are not
obligated to treat any Submission as confidential.
You acknowledge that you will not post anything that infringes on anybody else’s copyright,
trademark, privacy, or other proprietary or personal rights. You further acknowledge that
you will not post any defamatory, unlawful, threatening, or otherwise objectionable
information in your comments, nor will you post anything that could expose the service or
any associated website to a computer virus or other malware. You may not impersonate
another person, use a false email address, or in any other way mislead us or other people
as to the source of any remarks. You alone are accountable for the truthfulness of any
comments you make. We disclaim all liability regarding any remarks made by you or any
other party.
For
complaints on any of our services, you can send a mail to
onlinestore@mophethgroup.com or call +2348081585229

Personal information:

We collect and use personal information following our Privacy
Policy.

Errors, Inaccuracies and Omissions

The information contained in the Services may contain errors, inaccuracies, or omissions.
We do not warrant the accuracy or completeness of any information on the Services.
Except as required by law, we make no commitment to update, modify, or clarify any
information in the service or on any associated website, including witho,ut limitation
prici,ng information. It should not be assumed that all the information in the service or on
any connected website has been updated or amended because there licit update or refresh
date appliehas been d.

Prohibited Uses

You agree not to use the Services for any purpose that is unlawful, prohibited by these
Terms, or harmful to us or others.

Disclaimer of Warranties; Limitation of Liability

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE EXPRESSLY DISCLAIM
ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT
NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE
SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER
HARMFUL COMPONENTS. WE DO NOT WARRANT THE RESULTS THAT MAY BE OBTAINED
FROM THE USE OF THE SERVICES.
YOUR USE OF THE SERVICES IS AT YOUR OWN RISK. IN NO EVENT SHALL WE BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE,
DATA, OR GOODWILL, ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF THE
SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification

You agree to indemnify and hold harmless MOPHETH and its affiliates, officers, directors,
employees, and agents from any claims, damages, losses, liabilities, and expenses
(including reasonable attorney’s fees) arising out of or in connection with your use of our
Services or violation of these Terms.

Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision will
be struck from these Terms, and the remaining provisions will remain in full force and
effect.

Termination

The Company may terminate or suspend your access to the service immediately, without
prior notice or liability, for any reason whatsoever, including but not limited to a breach of
this Agreement. You may terminate these Terms and Conditions at any time by notifying
us that you no longer wish to use our Services or when you cease using our site. Upon
termination, your right to use the service will cease immediately.

Entire Agreement

These Terms constitute the entire Agreement between you and us regarding the Services
and supersede all prior or contemporaneous communications, representations, or
agreements, whether oral or written.

Governing Law

These Terms will be governed by and construed by the laws of the Federal Republic of
Nigeria, without regard to its conflict of laws provisions. Any dispute arising out of or
relating to these Terms will be subject to the exclusive jurisdiction of the courts located in
Nigeria.

Changes to Terms and Conditions

We may change these Terms anytime by posting the changes on the Site. Your continued
use of the Services after the changes have been posted constitutes your acceptance of the
changes.

Warranty Policy

• Warranty Coverage

Warranty is given on all electronic and gadget products sold in our store as provided by the
manufacturer of the product.

• Warranty Exclusions

The warranty does not cover:
• Products that have been damaged by misuse, abuse, or neglect.
• Products that have been modified or repaired by anyone other than an authorized
service provider.
• Products that have been lost or stolen.

• How to Make a Warranty Claim

To make a warranty claim, please contact us at onlinestore@mophethgroup.com or call
+2348081585229 with your order number and a description of the problem. We will then
review your claim, and if it is approved, we will provide you with instructions on how to
return the product for repair or replacement as stated by the manufacturer of the products.

• Warranty Information from the
Manufacturer

Please note that the warranty on your product comes directly from the manufacturer. The
manufacturer’s warranty information will be included in the product packaging. You
should check the manufacturer’s warranty information to determine the specific terms and
conditions of coverage.

Contact and Help Information
For any complaints, please contact our Customer Services teams via chat on our website,
onlinestore@mophethgroup.com, or +2348081585229 during our opening hours.