Privacy Policy

Privacy Policy 

Thank you for choosing to shop with MOPHETH (“we,” “us,” or “our”). MOPHETH Store is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how MOPHETH collects, uses, discloses, and protects the information you provide when using our website, app, or services. By accessing or using our website, app, or services, you agree to the terms of this Privacy Policy. 

Information MOPHETH Collect 

MOPHETH collects personally identifiable information from you when you: 

• Create an account on our website or app 

• Make a purchase on our website or app 

• Contact us with a question or comment 

• Subscribe to our newsletter 

• Participate in a contest, loyalty program or promotion. 

1. Personal Information: When you create an account, place an order, or interact with our website or app, MOPHETH may collect personal information, such as your name, email address, gender, age ,phone number, billing and shipping addresses, and payment details. 

1. Log Data: MOPHETH Store collects information your browser sends whenever you visit our website or app, including your IP address, browser type, operating system, pages visited, and timestamps. 

1. Cookies: MOPHETH uses cookies and similar technologies to enhance your browsing experience and gather information about your preferences and usage patterns. You can manage your cookie preferences through your browser settings. 

Use of Information 

This information may include age, gender, location, interests, and browsing habits. 

1. MOPHETH uses the information collected to process your orders, communicate with you regarding your purchases, provide customer support, and improve our services. 

1. If you have provided your consent, your personal information may be used to personalize your experience, recommend products, and send marketing communications. 

1. MOPHETH may use non-personal information, such as aggregated data or analytics, to analyze trends, monitor the effectiveness of our website or app, and enhance our services. 

 Also, MOPHETH use your IP address for the following; 

This is to help us diagnose problems with our server. If we see a lot of traffic from a particular IP address, MOPHETH can investigate whether there is a problem with our server or the user’s internet connection. 

• MOPHETH uses your IP address to administer our website or app. This includes tracking how many people visit our website or app, what pages they visit, and how long they stay on each page. This information helps us to improve our website or app and make it more user-friendly. 

• MOPHETH uses your IP address to gather broad demographic information, including your country, state, city, and zip code. We use this information to better understand our audience and target our marketing efforts. 

• MOPHETH may ask you to complete optional online surveys. These surveys may ask for contact and demographic information (location, local government area, age, or income band). MOPHETH uses this data to personalize your experience on our website or app, providing you with content that MOPHETH thinks you may be interested in and displaying content according to your preferences. 

You can opt out of providing us with your IP address and demographic information by using a proxy server or a privacy-focused browser extension. You can also opt out of receiving marketing emails from us by clicking on the “unsubscribe” link at the bottom of any email you receive from us. 

MOPHETH respects your privacy and is committed to protecting your personal information. MOPHETH will never sell or rent your personal information to third parties for their marketing purposes without your consent. 

Data Retention 

MOPHETH will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a more extended retention period is required or permitted by law. 

Personal Information Sharing 

MOPHETH may share your personal information with trusted third-party service providers who assist us in operating our website or app and services. These service providers are obligated to maintain the confidentiality of your personal information and use it only for the purposes it was disclosed. MOPHETH does not sell or rent your personal information to third parties for their marketing purposes without your explicit consent, except as required by law or to protect our rights. 

MOPHETH also uses Google Analytics to track website or app traffic. You can learn more about how Google uses your information here: https://policies.google.com/privacy. 

Finally, MOPHETH may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to protect our rights. 

Security Precautions 

MOPHETH takes the security of your personal information very seriously. MOPHETH takes reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include: 

• Using secure sockets layer (SSL) encryption to protect your personal information when you enter it on our website or app. 

• Storing your personal information in secure databases. 

• Limiting access to your personal information to authorized employees and contractors. 

• Regularly monitoring our security systems for vulnerabilities. 

However, please note that no method of transmission over the Internet or electronic storage is entirely secure. There is always a risk that your personal information could be intercepted or stolen. If you have any concerns about the security of your personal information, please contact us through our website, onlinestore@mophethgroup.com, or call +2348081585229. 

Here are some additional tips that you can follow to help protect your personal information: 

• Use strong passwords and change them regularly. 

• Be careful about what information you share online. 

• Be aware of phishing scams and other attempts to steal your personal information. 

• Keep your software up to date.  

• Back up your data regularly. 

Following these tips can help protect your personal information from unauthorized access, alteration, disclosure, or destruction. 

Third-Party Services and Links 

At MOPHETH, we may collaborate with trusted third-party service providers to support the operation of our website or app and services. These service providers may require access to your personal information but are strictly bound by confidentiality obligations and are permitted to use your information solely for the purposes disclosed to them. It’s important to note that our website or app may include links to third-party websites, apps or services, and their privacy practices are beyond our control. We strongly advise you to review the privacy policies of these third parties to understand how they handle your information. We are not liable for the privacy practices or content of any third-party app or services. 

Here are some examples of third-party services that MOPHETH may use: 

• Payment processors: MOPHETH uses payment processors to process payments for our products and services. These payment processors may have access to your payment information, such as your credit card number. 

• Shipping companies: MOPHETH uses shipping companies to deliver our products to you. These shipping companies may have access to your shipping information, such as your address. 

• Marketing companies: MOPHETH uses marketing companies to help us reach our target audience. These marketing companies may have access to your demographic information, such as your age and gender. 

MOPHETH will never sell or rent your personal information to third parties for their marketing purposes without your consent. 

Your Rights 

You have the right to access, update, correct, or delete your personal information. You may also withdraw your consent for certain processing activities. If you wish to remove your contact information from all MOPHETH’s lists and newsletters, please visit our unsubscribe page at https://www.mophethonlinestore.com/unsubscribe. Additionally, in the future, you can easily unsubscribe by clicking the one-click unsubscribe button located at the bottom of every email you receive from us. 

MOPHETH acknowledges that your personal information belongs to you, and MOPHETH is committed to making it effortless for you to update, modify, or change your personal details, marketing preferences, or communication settings. We kindly request your cooperation in informing us promptly if your contact details change or if you notice any errors in the information MOPHETH has on record for you. Please note that it may take up to 5 working days for us to update our records and ensure that your new choices regarding communication preferences are duly respected. 

Please be aware that, under the law, if you choose not to opt out as stated above, it will be considered your definitive acceptance of our use of your personal information for promotional and marketing-related purposes. 

At MOPHETH, we prioritize your privacy and strive to give you complete control over your personal information. By offering easy unsubscribe options and promptly updating your preferences, we aim to ensure that you receive only the communications that are relevant and valuable to you. 

Cookies 

Cookies are vital in enhancing your browsing experience on our website or app. They are small text files stored in your browser, allowing websites or apps to store information for various purposes. Using these tiny data snippets, websites or apps can remember user-specific preferences and enable personalized features. 

For instance, cookies enable online retailers to keep track of the items you add to your shopping cart as you navigate through their site. Without cookies, your shopping cart would reset to zero every time you click a new link, making purchasing impossible. Therefore, cookies are essential for a seamless and convenient shopping experience. 

While your browser can be configured to reject cookies, MOPHETH recommends accepting them to enjoy the full functionality of our website or app. Rest assured that our use of cookies is strictly limited to improving your browsing experience and does not gather personal or private information. Our cookies are also completely safe and free from viruses or malicious content. 

Accepting cookies allows us to deliver a personalized and tailored experience, ensuring that you can easily access relevant information and enjoy the features MOPHETH offers. We respect your privacy and value your trust in us, so MOPHETH emphasizes that our cookies are solely intended to enhance your user experience and provide you with a seamless browsing journey. 

Children’s Privacy 

Our website or app and services are not intended for individuals under the age of 13. MOPHETH Online does not knowingly collect personal information from children. If you believe MOPHETH Online has inadvertently collected a child’s personal information, please get in touch with us immediately. 

Changes to this Privacy Policy 

MOPHETH reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website or app. MOPHETH encourages you to review this Privacy Policy periodically for any updates. 

Contact Us 

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please get in touch with us at onlinestore@mophethgroup.com or call +2348081585229 

By using our website, app or services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.