Mopheth Loyality T&C

MOPHETH PREMIUM LOYALTY TERMS AND CONDITIONS

At MOPHETH, we value our customers and are committed to building long
lasting relationships based on trust, satisfaction, and loyalty. Our Loyalty
T&C is designed to reward our esteemed customers for their continued
support and to enhance their shopping experience. This T&C applies to all
customers of MOPHETH, and encompasses the following key points:

Loyalty Points Program:

We have established a Loyalty Points Program to express our appreciation
for your loyalty. Every time you make a purchase in our store, you will earn
loyalty points based on the value of your order. You can also earn points for
referrals. These points can be accumulated and redeemed for discounts or
exclusive rewards on future purchases. We believe in rewarding your
commitment to MOPHETH and providing you with added value as a loyal
customer.

▪ How to Earn Points

The value of 1 point is equivalent to 1 naira.
➢ You will earn 1 point for every NGN1 you spend.
➢ You can also earn points by referring friends and family to Mopheth.
For 1 referral, you will earn 100 points. Your referral can be done by
sharing your special refer code in your profile to family and friends.
➢ Exclusive gifts of not less than 100 points which can be given based on
our discretion

▪ How to Redeem Points

You can redeem your points by using it pay for:
➢ future purchases
➢ shipping fees on Mopheth Express
Note:
➢ The value of 1 point is equivalent to 1 naira.
➢ Points expire after 12 months.
➢ You must be a registered member of our loyalty program to earn and
redeem points.
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➢ Points cannot be transferred or sold.
➢ Mopheth reserves the right to change or modify the loyalty program
at any time.
We hope you will join our loyalty program and start earning points today!

Exclusive Promotions and Offers:

As a loyal customer, you will have access to exclusive promotions, offers,
and early notifications about new product launches. We believe in
providing our loyal customers with special privileges and opportunities to
enjoy exclusive discounts and benefits. Stay tuned for our regular email
newsletters and follow us on social media to ensure you don’t miss out on
these exciting offers. Points cannot be earned on exclusive promotions and
offers.

Personalized Recommendations:

We strive to understand your preferences and needs better to enhance
your shopping experience. Through our advanced data analytics and
personalized recommendation system, we can provide you with tailored
product suggestions that align with your interests and previous purchases.
This ensures that you have a seamless and enjoyable shopping experience
every time you visit our store.

Exceptional Customer Care:

Our commitment to excellence extends to our customer care service. We
have a dedicated team of knowledgeable and friendly customer care
representatives who are ready to assist you with any inquiries, concerns, or
feedback you may have. We believe in providing prompt and satisfactory
resolutions to ensure your satisfaction and reinforce our commitment to
exceptional customer service. For inquiries, please contact our Customer
Service
team via chat on our website or email us at onlinestore@mophethgroup.com or call +2348081585229, 02013303302.

Loyalty Events and Exclusive Experiences:

Periodically, we will organize special loyalty events and exclusive
experiences for our loyal customers. These events may include product
previews, private sales, workshops, or invitation-only gatherings. Our goal
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is to create memorable experiences that go beyond the transactional
nature of our business and foster a sense of community and belonging
among our loyal customers.

At MOPHETH, we are proud to have you as our loyal customer, and we
appreciate your trust and support. Our Loyalty T&C reflects our core values
of excellence, integrity, equity, and innovation. We continuously strive to
improve and exceed your expectations, ensuring that your loyalty is
rewarded and valued.

Thank you for choosing MOPHETH as your preferred one-stop-shop store.
If you have any further questions or require assistance, please don’t
hesitate to reach out to our customer care team.